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SifuHelp

For clients

Client Interest Form: Tell us what you need

It takes three to five minutes, and most questions are multiple choice. We’ll let you know when the SifuHelp app launches.

  • Posting a job is free
  • Local pros who speak Cantonese, Mandarin or English
  • Starting in Vancouver, Burnaby and Richmond

Contact details

You’ll sign in to the SifuHelp app with this number, and get notified when pros reply.

What’s the best way to reach you?

Choose as many as apply.

Which languages would you like your pro to speak?*Required

Choose as many as apply.

Your home

Where do you live?*Required

We’re starting with Vancouver, Burnaby and Richmond. Signing up from another city helps us decide where to go next.

What type of home do you live in?
Do you own or rent?

Renters may need the landlord’s approval for some repairs, so this helps us match the right services.

What you need

Which services have you hired in the past 12 months?

Choose as many as apply.

Which services do you expect to need in the next three months?*Required

Choose as many as apply.

Have you ever needed a pro the same day in an emergency?

For example, a burst pipe, no heat or a broken lock.

When is it usually convenient for a pro to come?

Choose as many as apply in each group.

Days
Time of day

Finding a pro

How do you find pros today?

Choose as many as apply.

What matters most to you when choosing a pro?

Choose up to three.

What problems have you had finding a pro?

Choose as many as apply.

How much would you pay a platform per job to find a pro?

This is a survey question only. SifuHelp is free for clients, and posting a job costs nothing.

After posting a job, how many pros would you like to hear from?
For a job that isn’t urgent, how soon do you expect pros to reply?

Your phone

Which phone do you use?

Confirm

Would you like to join our first group of clients?*Required

Clients in the first group can post jobs in the app before anyone else, and send us feedback directly.

If so, enter their name. If not, skip this question.

Consent*Required

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