- Moving & Junk Removal
- Moving & Settling In
Local Large Item Delivery
Bought a sofa on an online marketplace, a fridge from a store that doesn't deliver, or want to bring back a few pieces of furniture from a storage unit or from family or friends? Based on the size and number of items and the stairs, elevators and parking at both ends, your movers can arrange a suitable vehicle and crew, check the items at the pickup location, wrap and secure them, and deliver them to your door or to a room you choose.
- Service area
- Vancouver, Burnaby and Richmond
Common issues
Marketplace pickup
When the seller offers pickup only or can't help carry the item, your movers pick it up from the seller and deliver it to your home.
Store or pickup-point collection
The store doesn't deliver, its delivery dates don't suit you, or you've ordered online and chosen pickup.
Large appliance delivery
For example, a fridge, washer or dryer that has to be moved upright and carried by two people.
Pickup from storage or family and friends
Bringing back a few pieces of furniture or other items from a self-storage unit or the home of family or friends.
Several items in one trip
Picking up several items from one or more locations and delivering them to your home in the same trip.
Hot tub or pool table
You've bought a hot tub or pool table from a seller or store, and it needs several people, special equipment or disassembly to move.
What the pro will do
- 1
Your movers ask about the item types, dimensions and number of items, the pickup and delivery addresses, the stairs, elevators and parking at both ends, and the pickup time window, and ask for photos.
- 2
They explain the vehicle type, crew size, how the job is priced, the drop-off spot (at the door or inside your home), and waiting and cancellation arrangements, and confirm the price with you before booking.
- 3
At the pickup location, they check the items against your description and photos and note their visible condition; if something clearly doesn't match, they'll let you know first and you decide whether to go ahead with the delivery.
- 4
They wrap the items, secure them in the vehicle, deliver them to your home and place them at the door, in the lobby or in the room you agreed on; if needed, they remove and reattach furniture legs, bed frames or pool table parts.
- 5
They check the items and the number of pieces with you. Any extra work within the scope (for example, adding items on the day or switching to placement inside your home) must have its details and price confirmed first; work outside the scope, such as appliance hookups, assembling new furniture or taking away old items, must be arranged separately.
Good to know
Arrange payment and pickup authorization in advance
Please pay the seller or store yourself and arrange pickup authorization; for a store pickup, have your order number or receipt ready and give the store the name of the person picking up.
Measure the items and access routes first
Provide the item dimensions, and measure doorways, hallways, stair landings and elevators; large items such as mattresses and sofas may not fit through narrow stairways or small elevators.
Check used items yourself first
Your movers only check the visible condition and number of items; they don't test whether anything works or guarantee the quality of used items. If needed, please confirm the condition with the seller first.
Let a fridge stand after delivery
A fridge should be moved upright; after delivery, let it stand as the manufacturer instructs before plugging it in.
Hazardous materials are not transported
This service doesn't transport hazardous materials such as propane tanks, gasoline, paint or solvents; barbecues with fuel or tanks attached and gas-powered equipment are not transported either. Please remove tanks and fuel in advance and confirm with your movers.
Drain and disconnect a hot tub first
Before a hot tub is moved, please arrange with the seller to drain the water and have a licensed electrician disconnect the power; at the delivery location, please have the placement spot and supporting base ready in advance. Your movers don't handle electrical, water supply or drain connections; if the only access is by crane over a roof or fence, the job isn't part of this service.
Understand damage coverage
Before booking, ask your movers about the scope and limit of coverage for damage during the move; vehicle insurance generally doesn't cover the goods being carried, so mention any high-value items in advance.
Local tips
Short-term loading rules vary by city
Most Metro Vancouver cities have loading zones, usually with a limit of about 30 minutes (10 minutes in Delta); some No Parking zones allow loading for up to 5 minutes only, and stopping to load or unload isn't allowed in No Stopping zones. Please go by the signs on site, and tell your movers about the parking situation in advance.
Large vehicle parking limits in Vancouver
In the City of Vancouver, large vehicles taller than 2.2 m can park on streets next to residential properties for no more than 3 hours from 6 a.m. to 10 p.m., and can't park on the street from 10 p.m. to 6 a.m.; if a larger vehicle is needed, please set aside a suitable loading spot.
Loading hours in West Vancouver
West Vancouver's noise bylaw restricts loading and unloading goods on Sundays and statutory holidays, and before 7:30 a.m. and after 6 p.m. on other days; if the pickup or delivery address is in West Vancouver, please allow for a suitable time slot.
No tolls on major river crossings
Tolls on the Port Mann and Golden Ears bridges were removed in 2017, and the new bridge that replaced the Pattullo is also toll-free; typical local routes don't involve bridge tolls.
North Vancouver and Langley are each two separate municipalities
The City of North Vancouver and the District of North Vancouver, and the City of Langley and the Township of Langley, are different municipalities; please provide your full address.
This service covers picking up items from stores, pickup points, sellers, storage facilities or other people's locations and delivering a single item or a small number of items to a local residence, including checking visible condition, protection, transport, carrying items up and down stairs and placing them as agreed. It can also transport pianos, hot tubs (the water must already be drained and the power disconnected by a licensed electrician) and pool tables (moved disassembled and then reassembled). Both the pickup and delivery locations must be within the service area. It doesn't include household moves or labour-only loading and unloading; commercial deliveries or deliveries outside the service area; paying on your behalf, negotiating prices or verifying item quality; assembling new furniture (including brand-new unassembled pool tables), wall mounting or anti-tip anchoring; electrical, water supply or drain connections for appliances or hot tubs; hot tub base work or pool table repairs; packing and storage; taking away and disposing of old items; crane or hoisting work; or transporting hazardous materials.
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