- Moving & Junk Removal
- Moving & Settling In
Local Residential Moving
Getting ready to move, moving some of your furniture to a new home, or just need people to load your belongings onto a truck you've rented yourself? Based on how much you have and the stairs, elevators and parking at both homes, your movers arrange the crew, vehicle and moving equipment, and handle protecting, loading, transporting and unloading your belongings, then place them in the rooms you choose at your new home. If you need, they can also pack, unpack, and take apart and put back together furniture for you.
- Service area
- Vancouver, Burnaby and Richmond
Common issues
Moving a whole condo or house
Moving from one home to another; your movers arrange the crew and vehicle based on the number of rooms, your item list and access at both homes.
Moving only some furniture or rooms
For example, moving the furniture from only some rooms to your new home, or switching units within the same building.
You've rented the truck and just need a crew
You've already rented a truck or portable storage container, and your movers only load, only unload, or do both.
You have a piano, safe or exercise equipment
Heavy items like these need extra crew and specialized equipment, so your movers will first ask about the model, size and stairs.
You need packing done for you
If you're short on time or have a lot of fragile items at home, you can have your movers pack specific rooms or the whole home.
What the pro will do
- 1
Your movers find out both addresses, the type of home, your item list and photos, the stairs, elevator and parking situation, building rules, any special items, and whether you need packing.
- 2
Your movers explain the crew, vehicle, how you'll be charged (for example, hourly or a flat rate), minimum charge, travel time, deposit and cancellation terms, and confirm a written quote and terms with you before booking.
- 3
On moving day, your movers protect floors, door frames and elevators, take furniture apart where needed, wrap your belongings, then load, secure and transport them.
- 4
At your new home, your movers unload, place your belongings in the rooms you choose, and put back together any furniture they took apart. Any extra work within the scope (for example, items added on the day or packing) must first be confirmed with you, including what it involves and what it costs.
- 5
Your movers check your belongings and their condition with you, record any damage, and settle the bill based on the actual work done. Work outside the scope, such as gas, electrical or water supply connections, must be arranged separately.
Good to know
Provide a complete item list and photos
List the large furniture, number of boxes and special items room by room, and take photos of the stairs, elevators and doorways at both homes. The more accurate the information, the less likely your quote is to change on the day.
Check with your building early
Some condo buildings require you to book the elevator for moves, or require the service provider to provide proof of insurance. Check with building management early about time slots, fees and deposits.
Deal with dangerous goods first
Movers generally won't transport dangerous goods such as propane tanks, gasoline, paint, solvents and aerosol cans, so please deal with them separately before your move.
Use licensed professionals for gas and hardwired appliances
A gas stove or gas dryer must be disconnected and capped by a licensed gas fitter; hardwired appliances and cutting power to a hot tub must be handled by a licensed electrician.
Get your appliances ready
Two to three days before your move, it's best to turn off the fridge's ice maker, empty the fridge and unplug it so the freezer can fully defrost. For a front-load washer, find the original shipping bolts. Follow the manufacturer's instructions for the exact steps.
Keep valuables with you
It's best to carry cash, jewellery, important documents and high-value items yourself. A moving company's basic damage coverage is generally calculated by the item's weight and may be far below the item's value; if you need higher coverage, ask when you book.
Read the written terms carefully
Before booking, confirm whether the quote is hourly, the minimum charge, and the deposit, cancellation and rescheduling terms. If you sign a contract on the spot during an in-home estimate, pay attention to the deposit and cooling-off period arrangements.
Local tips
Street parking arrangements vary by city
There is no single moving parking permit across Metro Vancouver cities. For example, the City of Vancouver lets you apply for a temporary street occupancy permit, which needs at least 7 to 10 business days to process after payment; other cities have different application methods, processing times and insurance requirements.
Parking limits for large trucks
Many cities limit large or commercial vehicles parking on residential streets. For example, the City of Coquitlam doesn't allow vehicles of 4,600 kg or more to park on streets outside industrial areas, and loading and unloading is allowed for a maximum of 5 minutes only; the City of Surrey doesn't allow vehicles over 6 m to park in back lanes. Please provide your exact addresses so your movers can arrange loading and unloading spots based on each city.
West Vancouver loading and unloading hours
West Vancouver's noise bylaw restricts loading and unloading goods on Sundays and holidays, and before 7:30 a.m. and after 6 p.m. on other days. If you're moving out of or into an address in West Vancouver, please allow for a suitable time slot.
North Vancouver and Langley are each split into separate municipalities
The City of North Vancouver and the District of North Vancouver, and the City of Langley and the Township of Langley, are different municipalities with different parking and application rules; please provide your full addresses.
Peak season is harder to book
The industry generally reports that May to September, weekends, and the start and end of each month are busier, so please book as early as you can.
Rainy season
Metro Vancouver gets more rain from October to January, and the North Shore is generally rainier; moving in the rain may need more protection and time.
This service covers whole-home or partial moves of household belongings between local homes, moving items within the same property, crew-only loading and unloading, and related packing, unpacking, furniture disassembly and reassembly, preparing appliances for moving, and moving special heavy items. For crew-only service, your movers don't provide a vehicle and won't drive your vehicle; a hot tub can only be moved after it has been drained and its power has been cut by a licensed electrician. Moving belongings into or out of a storage location you've arranged as part of your move is also covered by this service. Not included: long-distance, interprovincial and cross-border moves; picking up a single item or a few items from a store, pickup point, seller, warehouse, self-storage unit or another person's home and delivering them to your home; commercial and office moves; storage services themselves; junk removal and disposal; gas, electrical, and water supply and drain connections (including reconnecting appliance hoses); crane or window hoisting; removing or installing wall-mounted items, anchoring and wall patching; move cleaning, piano tuning, furniture repair and new furniture assembly; and transporting dangerous goods and pets. The actual crew, vehicle and time must be confirmed based on your belongings and on-site conditions.
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